Returns & Refunds

1. Change of Mind Returns

If you wish to return an item for personal reasons, you may submit a return request within 7 days of the delivery date.

To be eligible, the item must meet all of the following conditions:

For change-of-mind returns, return shipping costs are the responsibility of the customer.

2. Product-Related Issues

If you receive an item that is defective, damaged, incorrect, or materially inconsistent with the product description based on reasonable consumer expectations, you may request a return or refund within 30 days of delivery.

Once the issue has been reviewed and confirmed:

Supporting information such as photos or descriptions may be requested to assist with verification.

3. Sale Items

Items marked as "Sale" or final sale are not eligible for return or exchange due to personal preference.

This limitation does not apply if the item is confirmed to be defective, damaged, or incorrect at the time of delivery.

4. Refused or Undeliverable Shipments

If a package is refused or returned due to unsuccessful delivery, a refund will be reviewed after the returned parcel has been received and inspected.

Please note:

5. Return Eligibility & Inspection

Returned items must comply with all return conditions. Items showing signs of excessive wear, improper use, or damage caused after delivery may not be accepted.

We reserve the right to decline returns that do not meet the stated eligibility requirements or that fall outside the applicable return timeframe.

6. Refund Processing

Refunds are issued after the returned item has passed inspection.

Refunds are processed to the original payment method.

Processing time may vary depending on the payment provider and banking system.

7. How to Request a Return

To initiate a return or refund request, please contact us at [email protected] and include:

Our customer support team will guide you through the next steps once your request is received.